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Privacy Policy

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Our Web site is meant to be a service to you, and we respect your privacy. National Gardening Association (NGA) collects personally identifying information about our users from (1) requests for printed materials (2) online newsletters, (3) online purchases, (4) donations, (5) survey registrations, and (6) contest registrations. Generally, this information includes name, e-mail address, postal address, and answers to registration and surveys. The National Gardening Association (NGA) uses this information for internal marketing purposes only. It helps us determine how to continually improve our site. We will not sell, share, or rent this information. NGA only contacts individuals who specifically request that we do so or in the event that they have won a contest. Recipients of our online newsletters may unsubscribe at any time by following directions at the bottom of the newsletter. Discussion forum contributors have the option of remaining anonymous.


Security
NGA's online store uses the Yahoo platform, which uses industry-standard SSL-encryption to protect data transmissions. When you enter your credit card number into the order form on our Web site, it is transmitted across the Internet in a scrambled form. Your credit card number is decoded only after it gets to us.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect sensitive user-information offline. Only employees who need the information to perform a specific job (for example, our customer service representatives) are granted access to personally identifiable information.

We request contact information (such as name and shipping address) and financial information (such as credit card number, expiration date) from the user on our order form. This information is used for billing purposes and to fill customers' orders. If we have trouble processing an order, this contact information is used to get in touch with the customer.

Naturally, any online offering may be purchased offline by using our phone, fax, or check options.


Cookies
Cookies help track a person's "session" while online. They are used on our site to gather basic tracking information. Cookies are not related to any personally identifiable information and are not used to retrieve information from your computer that was not originally sent in a cookie.

Many browsers are set to accept cookies. You may prefer to set your browser to refuse cookies. It is possible, however, that some areas of the site will not function properly if you do so. This is especially likely when trying to order a product.


Links

This Web site contains links to other sites. Please be aware that the National Gardening Association is not responsible for the privacy practices of other sites.


Surveys and Contests

From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary. Contact information will be used to notify the winners and award prizes. Survey information is used for specific program purposes or for improving the usefulness of this site.



Third-Party Web Beacons
We use third-party web beacons to help analyze where visitors go and what they do while visiting our website. If you would like more information about this practice and to know your choices about how this data is used, click here.



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1100 Dorset Street, South Burlington, VT 05403
Phone: 800-538-7476 | Fax: 802-864-6889
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